Frequently Asked Questions

Yes, we provide all the necessary cleaning supplies and equipment needed to thoroughly clean your space!

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Happy Mom Cleaning Services is based in Belton, TX. However, as a service-based business, we do not operate out of a storefront - our happy cleaners come to you!

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We proudly serve a wide area including Killeen, Temple, Harker Heights, Belton, Nolanville, Troy, South Waco, Hewitt, Lorena, Salado, Georgetown, Jarrell, Copperas Cove, Little River-Academy, Holland, and all areas in between! Whether you're in the heart of one of these towns or on the outskirts, we're here to bring our cleaning expertise to you!

Click HERE to see our service area map!

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No, tips are not required. However, they are always welcomed and appreciated! Our hardworking, happy cleaners receive 100% of their net tips. If more than one cleaner is assigned to your job, the tip will be split equally between them.

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We utilize a variety of cleaning products tailored to the specific needs of each cleaning task. While we strive to use gentle and eco-friendly solutions whenever possible, we prioritize achieving the best results for our clients unless otherwise requested.

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No, all of our cleaners are W-2 employees. They are valued members of our team and are treated like family! Our commitment to providing a supportive and inclusive work environment ensures that our expert cleaners deliver top-quality service with care and dedication.

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Yes, we offer green cleaning upon special request! Please note that there may be additional costs associated with green cleaning services.

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Yes, all of our cleaners undergo thorough background checks to ensure the safety and security of our clients and their homes!

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Yes, Happy Mom and our cleaners are fully insured. We prioritize the safety and security of both our team and our clients!

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Yes, Happy Mom is bonded through a surety bond. This additional layer of protection provides peace of mind for both our clients and our team members!

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Yes, as required by the Texas Comptroller, we collect sales tax for our services. The sales tax rate is determined based on the service address and will be clearly indicated on your invoice.

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For the safety of our team, we do not accept cash payments. However, we offer other convenient payment options including credit card, Zelle, and checks!

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We accept payment via credit card, Zelle, and checks. However, please note that we do not accept cash payments due to safety concerns of our team.

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Yes, a small credit card processing fee of 3.5% will be added to your final invoice. To avoid this fee, you have the option to pay via check or Zelle!

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The deposit serves to secure your desired appointment date and time. For most cleanings, it amounts to either $25 or 10% of the estimated service total, whichever is greater. Move-in and move-out cleans require a 50% deposit. Deposits must be paid via credit card and are applied to your final invoice.

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To secure your appointment, we require a deposit of $25 or 10% of the estimated service total, whichever is greater. Move-in and move-out cleans require a 50% deposit. After the service is completed to your satisfaction, you can settle the remaining balance by either providing a check to our lead cleaner or receiving a digital invoice within 24 hours for secure payment by credit card or Zelle.

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No, Happy Mom Cleaning Services is proudly independently and locally owned! Our focus is on delivering personalized and high-quality cleaning services to our community.

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Life can be unpredictable, and we understand that! If you need to reschedule your appointment, please notify us at least 48 hours prior to your scheduled service. This can be done by texting us at (254) 277-6599 or emailing hello@happymomcleaning.com. While we do our best to accommodate rescheduling requests, please note that they are subject to availability. If your request is received within 48 hours of the scheduled service, the deposit will be forfeited, requiring a new deposit for rescheduling.

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If you need to cancel your appointment, please notify us at least 48 hours prior to your scheduled service to receive a full refund of your deposit. This can be done by texting us at (254) 277-6599 or emailing hello@happymomcleaning.com. Failure to provide at least 48 hours' notice may result in a cancellation fee of $50 or 50% of the total estimated service cost, whichever is greater. If a deposit secured the appointment, it will contribute towards the cancellation fee, and the balance will be invoiced or automatically charged.

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Absolutely! We understand that maintaining a clean and tidy RV or camper is just as important as keeping your home pristine. Feel free to reach out to us for a free quote tailored to your specific needs.

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